COPYRIGHT © 2009 AMI ENTERTAINMENT NETWORK, INC. 

FLDBLL75 Rev A

 

Field Bulletin 

PAGE 1 OF 1

 

Date:  1-12-10 

Field Bulletin 

 
 

Issue:

 

Certain Ion 2009.5 and 2010 software versions may experience issues 
when connected to certain routers. 

Games Affected:

 

Ion systems running software versions V31.02, V31.03, 31.04, 31.06, 
31.07, 31.22, V32.03, and V32.04. This issue is present on both wired and 
wireless connections. 

Symptoms: 

This particular issue causes a condition where, after the network 
connection is established, upon exiting out of the Connection Wizard a 
black screen appears on the system. This screen will not go away. If the 
machine is rebooted, it will go into a continuous reboot cycle. 

Solution:

 

AMI is issuing a free patch to correct this issue. You can download the 
patch from our Web site and install it on your game with a USB pen, CD, or 
DVD. To download the patch, visit 

www.amientertainment.com > Support > 

Megatouch Support Center > Software Downloads

.  

 
 
 

If you have any questions please contact AMI Technical Support by phone at 800-523-2760 

or 215-826-1400, or by e-mail at 

TechCenter@amientertainment.com

.